Our friendly real estate professionals are here to service your home loan needs!

Real Estate LOAN STATUS Helpdesk

For current loan status information:

  • Please call 510-627-5120 or 888-334-5120
  • Check application status online at mortgages.chevronfcu.org
  • Send an email to [email protected]
  • Email is not a secure method of communication. Please do not send personal, account or other sensitive information via email.

Real Estate Loan Officers

Deb Maier – NMLS ID #457071:  Servicing East Bay Area (Northern California) from San Ramon south and west to San Luis Obispo (San Ramon, Alamo, Danville, Dublin, Pleasanton, Sunol, Fremont, Newark, San Jose, Salinas).  San Ramon, CA, Branch: 6001 Bollinger Canyon Rd., Rm. V1323. Office: 877-408-2054. Email: [email protected]

Katie Farina - NMLS ID #457068: Servicing Northern California from Concord northward and west to Oakland (Concord, Martinez, Benicia, Walnut Creek, Oakland, Richmond, Vallejo, Vacaville, Sacramento). Also servicing:  Alaska, and Hawaii. Pleasant Hill Branch: 3003 Oak Road, Suite 106. Office: 877-521-7466; Email: [email protected]

Wanda Quinto - NMLS ID #834248: Servicing Bakersfield Area and Southern CA. Also servicing Washington, Oregon, Nevada, Idaho, Utah, and Arizona. El Segundo, CA Branch: 324 W. El Segundo Blvd. Office: 310-765-2518. Email: [email protected]

Matthew Lanier  NMLS ID #457070: Servicing Texas,  New Mexico, Colorado,  Mississippi, Louisiana, Northeast, Midwest, and Southern States. Houston, TX, Branch: 1600 Smith, Ste. 200. Office: 877-704-3033. Email: [email protected]

John Peterson – NMLS ID #359352: Servicing Texas, New Mexico, Colorado, Southern States, and Spectrum Credit Union members from TX to the East Coast. Houston, TX, Branch: 300 Post Oak Blvd., Ste. 150. Office: 855-405-1036. Email: [email protected]

Christopher Delaney - NMLS ID #262387: Servicing Texas, New Mexico, Colorado, Mississippi, Louisiana, and other Southern and Midwestern States. Houston, TX, Branch : 1600 Smith, Ste., 200. Office: 832-390-3020. Email: [email protected]

Jose (JP) Panigbatan  NMLS ID # 325467: Preferred Realtor Program. Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 510-627-5167; Email: [email protected]

Heather Pender - NMLS ID #1153577: Preferred Realtor Program. Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 510-627-5081; Email: [email protected]

Louie Abude  NMLS ID # 389199:
 Chevron Relocation Specialist: Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 888-334-5120; Email: [email protected]

Wanda Ruffin - NMLS ID # 334387: C
hevron Relocation Specialist: Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 888-334-5120; Email: [email protected]

Dana Rodgers - NMLS ID # 360867:
Mortgage Origination Support Specialist: Real Estate Help Desk. Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 888-334-5120; Email: [email protected]

Sara Tao - NMLS ID #341662: 
Mortgage Origination Support Specialist: Real Estate Help Desk. Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 888-334-5120; Email: [email protected]

Tommy Hampton - NMLS ID #820567: 
Mortgage Origination Support Specialist: Real Estate Help Desk. Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 888-334-5120; Email: [email protected]

Roger Alvarado - NMLS ID #1355209:
Mortgage Business Development Manager: Oakland Headquarters: 500 12th St., Ste. 200, Oakland, CA. Office: 510-627-5114; Email: [email protected] 

Nancy Sung - NMLS ID #1249585: Mortgage Business Development Officer: Houston Galleria Headquarters: 1980 Post Oak Blvd., Suite R2D, Houston, TX. Office: 832-930-3035; Email: [email protected]

Real Estate LOAN SERVICING Helpdesk

Please call 510-627-5125 or 800-232-8101 ext. 5125 if you have questions about an existing Real Estate loan.

Common loan servicing requests

  • Current mortgage payment
  • Insurance questions
  • Impound accounts
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