How to Reach Us
Routing Number: 321075947
Home Loan Sales: 888-334-5120
Home Loan Servicing Help Desk: 510-627-5125 or 800-232-8101 ext. 5125
Call Center Phone Numbers (24-hour service): 800-232-8101 / 510-627-5000
Online Banking Department: 888-884-4630
Secure Fax Number: 510-627-5233
To report a lost or stolen ATM/Debit card: 800-232-8101, Select option 2
To report a lost or stolen ATM/Debit card (while outside U.S.): 212-444-0986
To activate/assign a PIN to a new ATM/Debit Card or to change an existing PIN: 800-300-3062
To activate/assign a PIN to a new ATM/Debit Card or to change an existing PIN: 212-444-0986
To report a lost or stolen Credit Card: 866-633-9958
To report a lost or stolen Credit Card (while outside U.S.): 701-461-1878 (call collect)
To report a lost or stolen VISA HELOC Credit Card: 800-234-5354
*If you are a Chevron Federal Credit Union member and need to send or receive sensitive account information, please log in to PC Access and click on “Secure Email” to transmit your message via Secure Email.
Shipping Address:
Chevron Federal Credit Union
500 12th Street, Suite 200
Oakland, CA 94607
Mailing Address:
Chevron Federal Credit Union
P.O. Box 2069
Oakland, CA 94604-2069