Stay ahead of cybercriminals with these steps.
Verify
Contacts
Legitimate organizations won't ask for sensitive information via email or text. Before sharing any information, confirm the legitimacy of the request by contacting the organization using official contact details that you have obtained directly from that organization through validated communication channels (e.g., the organization's legitimate website, etc.).
Stay
Updated
Keep our Mobile Banking app and your device software updated. Regularly update your operating system, antivirus software, and web browsers to patch vulnerabilities that cybercriminals may exploit. With our app, we encrypt your data to help ensure your personal information stays confidential.
Use
Strong Passwords
Skip the password, not the security. Use your device’s biometric setting or your password manager. Our app supports Apple Touch ID and Face ID as well as Android’s Fingerprint Unlock and Face Unlock for quick and secure account access. Online Banking is password manager enabled.
Use
Multi-Factor Authentication
Multi-factor authentication offers extra security by requiring something in addition to a password to log in to your account. This is usually a passcode you receive via an authentication app or a text message. It could also be your fingerprint, eye, or face scan.
Set
Up Custom Alerts
Set up custom alerts in Digital Banking to stay vigilant and safeguard your finances. This will help you get notified when transactions occur in real time.
Educate
Yourself
Stay up to date on the latest phishing techniques and scams with the FTC's Consumer Advice website and other security resources. Share this knowledge with family and friends to protect them as well.
Additional ways to protect your information
Avoid Online Fraud
The instances of online fraud only seem to grow every year. However, that doesn’t mean you need to swear off the internet forever. In fact, surfing the web can be safe and worry-free as long as you’re careful;
you just need to know how to spot a scam. To keep your identity and money secure, here’s a quick guide to identifying—and avoiding—online fraud.
Keep an Eye on Your Credit Reports
Federal law requires each of the three nationwide consumer credit reporting agencies to give you a free credit report every 12 months if you ask for it. Go to annualcreditreport.com to request yours. Look for inaccuracies and evidence of someone illegally using your identity.
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